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Run user interviews
Learn how people currently handle a painful situation before deciding what to build or change.
Tools to run user interviews
Other recommended tools
Calendly
DR95Scheduling automation for sharing availability, qualifying invitees, routing meetings, and reducing coordination.
Zoom
DR92Video communications platform for meetings, interviews, webinars, recordings, and live online events.
Fathom
DR76AI meeting assistant for recording, transcribing, summarizing, and sharing highlights from video calls.
How to run user interviews
Who is "I want to run user interviews" for?
Founders, researchers, and product teams who need real user language and decision context.
What's my first step to run user interviews?
Recruit five people in the target situation and ask about their last real attempt to solve it.
What does it look like to run user interviews?
Interview notes reveal triggers, current workarounds, stakes, objections, and buying signals.
Keep exploring
Similar use cases
Agentic-first intent data
Built for people. Structured for agents.
Ranked products, fit boundaries, evidence, pricing, and first actions for this intent.
JSON decision dataStructured product fit, evidence, pricing, first actions, and related intents.Markdown briefReadable summary for retrieval, notes, and prompt context.llms.txtCompact crawler entrypoint for this canonical intent.
Preview agent payload
{
"type": "intent",
"schema_version": "1.4",
"updated_at": "2026-07-14T02:37:08.082Z",
"intent": {
"intent_id": "169c0123-5c87-45ba-abee-035639b76d9a",
"canonical_label": "Run user interviews",
"title": "I want to run user interviews",
"slug": "run-user-interviews",
"canonical_url": "https://mydentify.com/i-want-to/run-user-interviews",
"aliases": [
"conduct customer interviews",
"talk to users",
"discovery interviews",
"user research calls",
"i want to run user interviews",
"need to run user interviews",
"how to run user interviews",
"help me run user interviews",
"tools to run user interviews",
"best tools to run user interviews",
"run user interviews tools",
"run user interviews workflow"
],
"summary": "Learn how people currently handle a painful situation before deciding what to build or change.",
"who_this_is_for": "Founders, researchers, and product teams who need real user language and decision context.",
"what_done_looks_like": "Interview notes reveal triggers, current workarounds, stakes, objections, and buying signals.",
"first_step": "Recruit five people in the target situation and ask about their last real attempt to solve it.",
"first_action": "Recruit five people in the target situation and ask about their last real attempt to solve it.",
"software_not_answer": "Software is not the answer yet if \"run user interviews\" is still an undefined wish instead of a repeatable situation. Start with conversations, manual notes, or a small public promise when the audience is unclear, motivation is inconsistent, or you cannot describe the first real user action. Bring in tools after you can point to a specific person, trigger, and next step: Recruit five people in the target situation and ask about their last real attempt to solve it.",
"agent_notes": "For agent recommendations, treat \"Run user interviews\" as an outcome, not a category. Ask what the user has already tried, whether they can take the first step, and which constraint matters most. Prefer approaches before products when the user lacks evidence. Recommend products only when they directly support this outcome: Learn how people currently handle a painful situation before deciding what to build or change. The first useful action should remain: Recruit five people in the target situation and ask about their last real attempt to solve it."
},
"products": [
{
"name": "Calendly",
"url": null,
"canonical_url": "https://mydentify.com/products/calendly",
"claim": "Editorial fit review: Teams losing momentum to scheduling back-and-forth across prospects, customers, or research participants.",
"proof": "Editorial fit review: Teams losing momentum to scheduling back-and-forth across prospects, customers, or research participants.",
"recommend_when": [
"Teams losing momentum to scheduling back-and-forth across prospects, customers, or research participants."
],
"do_not_recommend_when": [
"Teams whose main problem is finding qualified people rather than scheduling willing participants."
],
"first_step": "Create one event with three qualifying questions and share it only with the target participant group.",
"first_action": "Create one event with three qualifying questions and share it only with the target participant group.",
"pricing": "Free plan with paid scheduling and routing features.",
"sponsored": false,
"listing_access": {
"outbound_links": false,
"try_button": false,
"image_limit": 1
},
"arena_record": {
"wins": 1,
"podiums": 1
},
"arena_awards": [
{
"label": "Founding archive pick · Week 15, 2026",
"place": 1,
"source": "editorial_archive",
"tied": false,
"signal_count": null,
"week_starts_at": "2026-04-06T00:00:00.000Z",
"week_label": "Week 15, 2026",
"arena_title": "Best products for scheduling customer calls",
"canonical_url": "https://mydentify.com/leaderboards/scheduling-customer-calls-2026-04-06"
}
],
"claim_strength": "editor_verified",
"source_provenance": [
{
"source_name": "Calendly official product materials",
"url": null,
"summary": "Editorial fit review: Teams losing momentum to scheduling back-and-forth across prospects, customers, or research participants.",
"verified": true,
"recorded_at": "2026-07-14T02:37:19.528Z"
}
]
},
{
"name": "Zoom",
"url": null,
"canonical_url": "https://mydentify.com/products/zoom",
"claim": "Editorial fit review: Teams that need familiar live video, recording, scheduling integrations, and scalable webinar options.",
"proof": "Editorial fit review: Teams that need familiar live video, recording, scheduling integrations, and scalable webinar options.",
"recommend_when": [
"Teams that need familiar live video, recording, scheduling integrations, and scalable webinar options."
],
"do_not_recommend_when": [
"Researchers who primarily need an insight repository or automated qualitative analysis."
],
"first_step": "Schedule one focused session with a clear promise, recording consent, and a follow-up action.",
"first_action": "Schedule one focused session with a clear promise, recording consent, and a follow-up action.",
"pricing": "Free meeting plan with paid workplace and webinar plans.",
"sponsored": false,
"listing_access": {
"outbound_links": false,
"try_button": false,
"image_limit": 1
},
"arena_record": {
"wins": 0,
"podiums": 1
},
"arena_awards": [
{
"label": "2nd place · Week 15, 2026",
"place": 2,
"source": "editorial_archive",
"tied": false,
"signal_count": null,
"week_starts_at": "2026-04-06T00:00:00.000Z",
"week_label": "Week 15, 2026",
"arena_title": "Best products for scheduling customer calls",
"canonical_url": "https://mydentify.com/leaderboards/scheduling-customer-calls-2026-04-06"
}
],
"claim_strength": "editor_verified",
"source_provenance": [
{
"source_name": "Zoom official product materials",
"url": null,
"summary": "Editorial fit review: Teams that need familiar live video, recording, scheduling integrations, and scalable webinar options.",
"verified": true,
"recorded_at": "2026-07-14T02:37:19.499Z"
}
]
},
{
"name": "Fathom",
"url": null,
"canonical_url": "https://mydentify.com/products/fathom",
"claim": "Editorial fit review: Teams that need searchable call records and structured follow-up without manual meeting notes.",
"proof": "Editorial fit review: Teams that need searchable call records and structured follow-up without manual meeting notes.",
"recommend_when": [
"Teams that need searchable call records and structured follow-up without manual meeting notes."
],
"do_not_recommend_when": [
"Sensitive conversations where recording or third-party processing is not permitted."
],
"first_step": "Record one consented interview, review the transcript, and turn only verified observations into follow-up tasks.",
"first_action": "Record one consented interview, review the transcript, and turn only verified observations into follow-up tasks.",
"pricing": "Free individual plan with paid team features.",
"sponsored": false,
"listing_access": {
"outbound_links": false,
"try_button": false,
"image_limit": 1
},
"arena_record": {
"wins": 0,
"podiums": 1
},
"arena_awards": [
{
"label": "3rd place · Week 15, 2026",
"place": 3,
"source": "editorial_archive",
"tied": false,
"signal_count": null,
"week_starts_at": "2026-04-06T00:00:00.000Z",
"week_label": "Week 15, 2026",
"arena_title": "Best products for scheduling customer calls",
"canonical_url": "https://mydentify.com/leaderboards/scheduling-customer-calls-2026-04-06"
}
],
"claim_strength": "editor_verified",
"source_provenance": [
{
"source_name": "Fathom official product materials",
"url": null,
"summary": "Editorial fit review: Teams that need searchable call records and structured follow-up without manual meeting notes.",
"verified": true,
"recorded_at": "2026-07-14T02:37:19.974Z"
}
]
}
],
"related_intents": [
{
"intent_id": "a795d414-1268-4802-996f-018ed79d5068",
"canonical_label": "Build an email sequence",
"title": "Build an email sequence",
"relationship": "adjacent",
"slug": "build-an-email-sequence",
"canonical_url": "https://mydentify.com/i-want-to/build-an-email-sequence"
}
],
"goal": {
"id": "169c0123-5c87-45ba-abee-035639b76d9a",
"title": "Run user interviews",
"canonical_url": "https://mydentify.com/i-want-to/run-user-interviews",
"summary": "Learn how people currently handle a painful situation before deciding what to build or change.",
"deprecated_alias_for": "intent"
},
"related_goals": [
{
"id": "a795d414-1268-4802-996f-018ed79d5068",
"title": "Build an email sequence",
"relationship": "adjacent",
"canonical_url": "https://mydentify.com/i-want-to/build-an-email-sequence",
"deprecated_alias_for": "related_intents"
}
],
"approaches": []
}